Booking Terms

Arina Wild Adventures following its booking terms allows safari booking for all its published, customized, and tailor-made itineraries. Our Professional and able team is ready to assist, plan, and confirm any booking as per the client’s request.

Any confirmed booking requires a commitment fee to be paid as a deposit. This shows the client’s willingness to turn up for the itinerary confirmed. The deposit will be determined by the type of safari package agreed by client and the tour consultant.

• Budget Safaris – The deposit required is 15% of the total cost and the remaining safari balance is payable upon arrival or on the day the safari commences.
• Mid Range safari or Lodge safari – The Deposit required is to be portioned for the office to show commitments on reservation of clients’ accommodation. Therefore 30% will be required.
• Private Safaris – They require early arrangements to make sure transport, accommodation and entrance fees are done on time… 20% deposit will be required.
  Kenya Tanzania Safaris – 20% deposit for the budget safaris and 30% for the mid-range/Lodge safari or tented camps.

• Budget safaris can be canceled and 50% of the deposit paid be refunded to the client.
•  Mid Range safaris due to more commitments involved, whereby lodges and safari tents will have to be paid. The client will either hold the booking or receive 40% of the deposit paid.
• Private safari will be balanced and refunded, if budget safari is 50% of the deposit paid, and if lodge safari the deposit will be less than the amount paid to the lodges.

Kindly we don’t own any accommodation properties in all the safari destinations. Depending on the safari booking we will try our best to secure the mentioned accommodation and in case it will not be available we will provide the alternative of the same class. The same will be done with the involvement of the client who will be consuming those services.

•  We wish to advise our clients to try their level best and travel light. This will help us to accommodate the luggage of all 7 or 8 Tourists.
• For groups joining safaris we recommend them to carry a suitcase or consider the backpackers.

Upon confirmed booking, all tourists are requested to make sure they have a valid passport that is not going to expire in less than 6 months at the time of travel.

• Each tourist to apply ETA for approval to enter Kenya by visiting the government portal and creating an account and uploading the details required.
• Those visiting Tanzania can do an online visa as well as get the visa at the point of entry… In both cases, a Single entry visa is highly recommended for tourists.

Arina Wild Adventures reserves the right to use any photography taken by our driver guide or staff for marketing without clients’ permission or payments. Having these rights allows us to inform other tourists that we exist.

Arina Wild Adventures reserves the right to reroute the itinerary in some cases. We hope to adhere to the shared itinerary at the time of safari booking. If the rerouting is done the tourists or Clients remains assured that they will have to cover all shared and booked safari destination. We request flexibility as the situation may force us to reroute.

• Where the situation occurs the safari guide is unable to continue Arina Wild Adventures will move with speed to substitute that guide with another. Clients/ Tourists will be notified of the same change.
• Other changes for group joining safaris will occur due to the nature of the itinerary or a decrease in the group size… In a situation where two safari vehicles are ending to the same destination but each with fewer clients we will decide and opt for one to continue.

Arina Wild Adventures reserves the right to make changes to the safari vehicle as per the situation. The operation team will decide who to move to another destination or who to return to Nairobi due to certain circumstances… In this case, the tourists will be introduced to the new driver guide and the reason offered for such a change… We will remain positive to make sure the itineraries booked are covered fully.

Arina Wild Adventures wishes to confirm that any cancellation resulting after the commencement of the safari, tour, or Holiday will result in 100% cancellation and no refund will be done.

•  This cancellation will be scrutinized to determine the cause and the reason… where a valid reason will be, the company will negotiate with the client to see what can be done.

Arina Wild Adventures is insured against legal liabilities arising from any injuries which may be received by tourists in its vehicles. The Company’s liability to tourists carried in its vehicles is governed by the laws of Kenya and no other Country, and all claims are subject to the jurisdiction of the courts of law in Kenya.

Arina Wild Adventures reserves the right to employ sub-contractors to carry out all or part of the services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking terms, conditions and cancellation provisions of the Travel organizer.

Neither Arina Wild Adventures nor any person acting for, through, or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omissions contained in the itinerary or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
In addition, Arina Wild Adventures shall have the right at any time at its discretion to cancel any tour or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, strike, war, government or interference or any other cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the Tourists.

Please be aware that these tours, holidays, and safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari. All tourists are advised to follow the instructions of the guide and not to alight in areas not recommended by the Tour leader or guide.